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Reports: Insights & Performance Analytics

This article explains how Broki helps you track performance, spot opportunities, and stay organized using Portfolio, Analytics, Logs, and Compliance.

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Written by Jarrett White
Updated today

1) Portfolio: Your Book of Business (Active + Completed)

The Portfolio page is your “big picture” view of every mortgage file in your system, split into Active and Completed.

What you’ll see at a glance

Along the top, Portfolio provides quick insights like:

  • Total files and file count

  • Average balance

  • Top lender

  • Expiring soon (renewals coming up)

What the Portfolio table includes

The Portfolio table is designed for reporting and opportunity-finding. It can show:

  • Client name + property address

  • Lender + original balance (and an estimated current balance based on standard principal/interest paydown)

  • Interest rate, mortgage type, payment frequency, payment amount

  • Term (years) + amortization (years)

  • Term remaining (years and months)

  • Transaction type (purchase / refinance / switch / transfer)

  • Deal type (prime / alternative / private)

  • Realtor + lawyer assigned

  • Discount field (used for penalty estimates)

  • Action tools (calculator, mark expired)

IRD / penalty estimation (built into Portfolio)

In Portfolio, you can use the calculator icon to estimate a refinance break penalty more accurately:

  • Enter the current posted rate

  • Use the saved discount (or enter one manually)

  • Broki calculates an estimated IRD vs. 3-month interest type outcome to help you evaluate refinance opportunities

Using Portfolio for opportunity hunting

Portfolio is especially powerful in the Completed tab:

  • Sort by rate (highest to lowest) to find refinance targets

  • Sort by months remaining to find renewal outreach opportunities

  • Filter by year (ex: 2024, 2025, 2026) to segment your book and reporting

Exporting Portfolio reports

Use filters + Export CSV to generate a custom report based on exactly what you want to analyze (team member, lender, deal type, renewals coming up, etc.).


2) Analytics: Date-Driven Insights (What’s Coming Up)

The Analytics page is built to surface important events across your files and contacts so nothing slips through.

Common report types inside Analytics

Analytics helps you track:

  • Mortgage maturities (renewal pipeline)

  • Birthdays

  • Mortgage anniversaries

  • Subject removals

  • Closing dates

  • Post-funding items

Filters + exports

You can:

  • Filter by date range

  • Filter by team member

  • Export results to CSV

Turning Analytics into action

For items that support selection (checkboxes), you can select records and generate:

  • A checklist

  • To-dos
    This is useful for batching outreach like renewal calls, birthday touches, and post-funding follow-ups.


3) Logs: Activity Tracking & Proof of Work

The Logs tab inside a mortgage file tracks what happened on that file over time.

What shows in Logs

Logs typically capture activity like:

  • Document reminders sent

  • Qualification updates (scenario emails)

  • Offer updates sent

  • Other recorded user actions tied to the file

Why Logs matter

Logs are your:

  • Timeline of communication and actions

  • Internal audit trail for “what was sent, when, and by who”

  • Quick way to verify if an update was delivered before troubleshooting

Searching and exporting Logs

Inside Logs you can:

  • Search by activity or user

  • Filter by date/time

  • Export logs if needed


4) Compliance: Document Packaging + Brokerage Checklist Tracking

The Compliance tab exists for one reason: make it easy to package documents collected in Broki so you can push them back into your LOS (Velocity / Finmo) and meet brokerage requirements.

Compliance checklist tracking

Your brokerage can configure compliance checklists in:
Settings → Compliance → Compliance Dashboard → Checklists

Once configured, each mortgage file’s Compliance tab will show:

  • The checklist items required

  • A progress bar so you instantly see what’s missing

  • Easy checkbox completion as items are satisfied

Prepare Compliance Document (the core tool)

The most important tool inside Compliance is Prepare Compliance Document.

When you click it:

  • All uploaded documents from the file appear in a list

  • You can select documents and build a “package”

  • You can drag/reorder into the required submission order

  • You can add missing items by dragging files into the drop zone

Export options

Once your package is built, you can export it as:

  • ZIP export

  • Merged PDF

  • Compressed + merged PDF (helpful for LOS size limits like the common ~10MB constraint)

This is designed to prevent the “download 20 files one-by-one” problem and speed up compliance submissions.


Best Practices for Clean Reporting

  • Keep mortgage details accurate by doing a manual pull from Velocity/Finmo when needed (the file only updates when you click pull)

  • Use Portfolio filters + CSV export to build “renewals lists,” “high-rate targets,” and “top lender concentration” reports

  • Use Analytics weekly for proactive outreach (renewals, birthdays, anniversaries)

  • Use Logs when troubleshooting delivery questions (“did that update actually send?”)

  • Use Compliance packaging when your brokerage requires documents uploaded into your LOS for recordkeeping

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